Terms of Service

This is an early version. We are a young company, we would rather say less and mean it than publish something that sounds complete and is not, and we will expand this as the service grows.

These terms cover your use of Empath Legal. You accept them by agreeing to them in the app, and we ask you to do that before you use the service. They are written to be read, so they are shorter and plainer than most — where something is still being built out, we say so rather than promising the finished version.

Who we are

Empath Legal LLC, a Louisiana limited liability company. You can reach us at [email protected].

What the service does

Empath Legal researches and analyses information to support you during jury selection. You give us case documents and a juror list; we research the individuals on it, organise what comes back, and produce analysis you can work from and edit.

It assists you. It does not decide anything. Nothing the service produces is legal advice, and no output is a recommendation you should follow without your own judgement. Every call remains yours.

The research is assembled from background-check and public-records providers and from publicly available sources, which may include images. Information from outside sources can be incomplete, out of date, or about the wrong person. Check anything before you rely on it.

Your account

You sign up yourself. Keep your sign-in details to yourself and keep them secure — anything done through your account is treated as done by you. You can connect an AI assistant to work in your account for you. Anything it does there is treated as done by you, and what you share with it is between you and its provider.

How you may use what the service produces, and what we ask of you when you research the people on a juror list, are set out in the User Agreement.

Credits and payment

Work is bought as credits. One credit covers a case and a set amount of work on it — re-running a step, resuming, and asking follow-up questions all draw on that same allowance rather than costing another credit.

If a case uses up its allowance before it finishes, we stop and ask you. Continuing costs another credit and never happens without you authorising it, either by choosing to continue or by turning on an option that says to keep going. Running out of allowance never charges your card by itself.

A new account gets one trial credit, once. It runs a limited demonstration of the service rather than a full case, and it expires if it goes unused. Credits that come with a subscription expire at the end of the period they were granted for.

Subscriptions are billed yearly. Payments are handled by our payment provider — your card details are handled by them rather than by us.

Prices can change. A change to your subscription's price, or to the credits it includes, takes effect at your next renewal and never in the middle of a term. You can cancel at any time, and a cancelled subscription ends at the close of the term you have paid for. Credits you have already been granted are not affected by a price change.

Refunds

We can refund a purchase in full, and doing so takes back the credits it granted that you have not yet spent. We do not offer a refund on the ground that the analysis was not what you hoped for — the service researches and organises, and what to rely on is your decision.

What you give us, and what you keep

The case documents, juror lists, edits and notes you put into the service stay yours. We do not claim ownership of them.

You give us permission to handle them for one purpose: running the service for you. That includes passing information to the companies we work with to deliver it — providers of background-check and public-records data, providers of publicly available information, cloud hosting and storage, the providers who run the AI models behind our analysis, our payment provider and our email provider. They receive it to provide their part of the service to us.

We may learn from how the service is used, in a form that does not identify you, your firm, your clients, your cases or any juror (for example, which juror attitudes matter in a type of case), and use those general lessons to improve the service for every customer. We do not use your information to train AI models.

We do not sell or rent your information, and we do not use it to train AI models. The AI models behind the analysis belong to outside providers and are reached through their standard commercial interfaces, so what those providers do with what we send them is governed by their terms rather than by ours.

What we do with personal information generally is described in our Privacy Policy.

What belongs to us

The service itself — the software, this site, and the way the analysis is assembled and presented — belongs to us. You may use it to work on your matters. You may not copy it, resell access to it, take it apart to see how it works, harvest it automatically, or use it to build a competing product.

Availability

We work to keep the service running and to make it fast enough to be useful. We do not promise that it is available at all times, or that a case finishes within any particular time. Plan accordingly for anything with a deadline attached.

Keeping and removing your information

While your account is open we keep your material so the service can use it. To close your account, write to us.

Closing an account does not remove everything. Some records are kept afterwards, including billing and payment records, the record of which terms you accepted, records of service emails we sent you, sign-in session records, and text from any bug reports or feature requests you sent.

We keep periodic backups of our database to help us recover from a failure on our side. Those backups are replaced on a rolling schedule rather than edited, so a removed record can remain in an older backup until it rotates out. Uploaded files and full reports are stored outside the database with no backup copy, so a deleted file or report cannot be restored from a backup. Text from them that the database holds, such as report text that appeared in a chat answer, is part of those backups until they rotate out. We would rather tell you this than promise an erasure we cannot carry out end to end.

Ending this

You can stop using the service whenever you like. We may suspend or end access if these terms or the User Agreement are broken, or if we are required to.

Limits on our liability

The service is provided as it is. Because the research comes from outside sources and the analysis is produced by automated systems, we do not warrant that any result is accurate, complete or current, and you remain responsible for verifying anything you act on.

To the extent the law allows, we are not liable for lost profits, lost business, or indirect or consequential losses, and our total liability to you is limited to what you paid us in the twelve months before the claim arose.

Changes to these terms

We may update these terms. A new version is posted here with its date, and you will be asked to accept it before you continue using the service.

Governing law

These terms are governed by the laws of the State of Louisiana, and disputes belong to the courts located there.

Questions

Write to us at [email protected].