Privacy Policy

This is an early version. We are a young company and still building out how we handle information. We will expand this notice as those practices develop, and we would rather say less and mean it than publish something that sounds complete and is not.

This explains what information we handle, why, and who else touches it. Our customers are attorneys and their firms, and the commitments below are written with them first.

Information we handle

Six kinds:

• Your account. Your name, email address and any profile picture you add, held so you can sign in and so we can contact you about the service.
• What you upload and ask. The lists and case documents you give us to work on, any edits or notes you make on the results, and the questions you ask about a case, which we store along with the answers.
• What we research for you. Our customers use the service to research individuals connected to their cases. To do that we obtain information about those individuals from background-check and public-records providers and from publicly available sources, which may include images.
• When something breaks. If you turn on automatic error reports, we receive the technical details of the failure — the error, where in the app it happened, and your browser and device settings. We run those reports through a filter aimed at names, email addresses, and case and juror identifiers, though it may not catch everything. These reports are off unless you turn them on, and they never include a picture of your screen or the contents of your files.
• When you report a bug. If you send us a bug report yourself, it includes what you write, the page you were on, recent activity from your session, and your browser and device settings. If you choose to attach a screenshot, we receive a picture of the page you were on, which can include parts that were scrolled out of view. What you write and the page address reach us as they are, with no filtering. The attached activity is filtered for things like email addresses, phone numbers and card numbers, but nothing on this path filters names or case and juror identifiers. Please send only what you are comfortable sharing.
• When you write to us. If you use the contact form, we receive your name, your email address and what you write.

What we do with it

We use it to provide the service: to research the individuals you ask about, to organise what comes back, and to produce analysis you can work from. Parts of that analysis are performed by automated systems, including AI models that belong to outside providers and are reached through their standard commercial interfaces.

The documents you upload, the research gathered about the individuals you ask about, the questions you ask, and the searches the service runs on your behalf are sent to the providers who run those AI models. Searches also go to the providers who supply publicly available information.

We also use your account details to operate the service — signing you in, sending you service email, and taking payment.

Who else touches it

We rely on other companies to run the service, and information passes to them for that purpose. By category, they are: providers of background-check and public-records data; providers who supply publicly available information; cloud hosting and storage providers; providers who run the AI models used in our analysis; our payment processor; and our email delivery provider.

Payment card details are handled by our payment processor rather than by us.

Cookies and your browser

We use a cookie to keep you signed in, a short-lived cookie while you sign in, and a cookie that remembers a layout preference. Your browser also stores, on your own device, your display preferences, work in progress such as a juror list you have not finished saving, and recent app activity that is attached if you send us a bug report. We do not run advertising or analytics trackers on this site.

How long we keep things

Apart from clearing out uploads that were started and never finished, we do not currently delete case material on a schedule; it stays in the service until it is removed. Some account and billing records are kept after an account is closed, and copies of our database are kept as backups that are replaced on a rolling schedule. Our retention practices are still being built out, and this notice will be updated to describe them as they are settled.

Questions

Write to us at [email protected]. That includes anyone who believes we hold information about them and wants to ask about it.