Frequently Asked Questions

All data belongs to the client. We do not claim ownership of any documents, files, or information provided by clients.

No. We do not use client data for training or research. The analysis runs on AI models from outside providers, reached through their standard commercial interfaces, and what those providers do with what we send is governed by their own terms rather than by ours.

Deleted material is removed from the systems that run the service. We also keep durable backup copies so a failure on our side cannot lose a client's work, and the process that clears deleted material from those backups is still being built out. We would rather say so than promise a complete erasure we cannot yet carry out.

We never sell or rent client data. We do pass information to the companies we contract with to run the service: research and public-records providers, cloud hosting, the providers who run our AI models, and our payment and email providers. They act for us and use it only to deliver the service.

Nobody here reads client case materials as a matter of course, and we do not mine their contents. Our systems process them to produce the requested analysis. We filter our diagnostic logs to keep case material out of them, and we are still widening that filter as we find gaps in it.

All communication with our system is protected. Files are stored securely and are not accessible to outside parties. We regularly update our systems to maintain security.